Terms of Service

CONDITIONS OF SALE FOR ONLINE PURCHASES

Premise

These conditions of sale concern the purchase of products carried out remotely via an electronic network via the site demonglasses.it of the company BIG LINE SAS with registered office in ZANE' registered in the Vicenza Company Register, VAT no. 00946170248. 

Big Line Sas on this site offers its customers the opportunity to purchase only products already available in stock. Orders are not foreseenone by the customer of items that are not already available. Therefore, the order that contains an item that has become unavailable in the meantime, even by mere mistake, is to be considered null and void.

You receive itone by Big Line Sas of the order proposal, transmitted by the Customer via electronic transmission, exclusively determines the customer's commitment to purchase the identified goods at the price indicated in the "total" item of the electronic invoice. BIG LINE sas reserves the right to accept the customer's proposal within 3 working days of completing itone electronically of the order proposal or in the case of payment by bank transfer from the crediting in our current account; such acceptanceone will be sent, even implicitly, with the sending of the purchase invoice from Big Line Sas

The Customer, by sending the order proposal via electronic system, unconditionally accepts and undertakes to observe in relations with Big Line Sas all the provisions contained in these Conditions.

The forwarding of the order proposal, therefore, implies complete knowledge and total and unconditional acceptance.one by the Customer of these Conditions, as well as the further information contained in the web pages of the Site. 

1.1 Forms of payment

The purchased item must be paid for at the same time as the transaction is closedone of purchase, by credit card, bank transfer, Paypal or cash on delivery (cash on delivery).

Credit card

By choosing credit card as your payment method you will be safely directed to Nexi's protected servers. The credit is immediate, so you send itone will take place within 24 hours of accreditation. Credit cards of the following types are accepted: Visa, Visa Electron, Mastercard or a Postepay or other rechargeable prepaid cards; just click on the “NEXI payment cards” button.

PayPal

Using PayPal as an alternative to a credit card is simple. With PayPal you don't need to enter your financial information with each purchase or share your personal data.

To send a payment with PayPal, simply open a free account, confirm the email and associate a payment method with your PayPal account, or use the same transaction service.one without the obligation to register with it.

Bank Transfer

Big Line Sas accepts bank transfer as an alternative payment method. You will find the bank transfer details at the time of payment and in the lines below.

We will ship your order when the transferred amount is credited to our bank account.

It is mandatory to indicate the order number, name and surname in the reason for the transfer. 

We remind our customers who use this payment method that after 4 (four) working days for Italy and 6 (six) working days for abroad, if the transfer has not reached our bank account we reserve the right to cancel the order.

BVR Banca – Banche Venete Riunite – Thiene Branch
EUR IBAN: IT 83 J 08669 60790 001000872629
BIC: CCRTIT2TF01
PAYABLE TO: BIG LINE SAS by GRAZIANI LORENZO

Payment in installments

Select Paypal (3 installments) and enjoy your purchase immediately, paying a little at a time

From 3 installments. Immediate response. 100% online

CALCULATE YOUR INSTALLMENTS

Calculate the amount of your loan installments in 3 installments directly via Paypal. 

Mark 

Big Line Sas accepts Cash on Delivery (Cash on Delivery) as a payment method. Shipping costsone will be increased by €6,00 ​​for cash on delivery costs. The Cash on Delivery payment method can be used for the country of ITALY.

1.2 Invoicingone

The invoice must be requested via email to info@demonocchiali.it immediately after completing your order.
In the email, make sure to attach your tax code or VAT number, so that we can issue the invoice correctly.
The invoice will be processed as quickly as possible and will be sent to you by the administrationone via email.

2 – Information on exemptionsone VAT and import taxesone

2.1 Price reserved for customers resident in Italy and EU countries

The prices of the products that are published on the site demonocchiali.it reflect the actual selling price of the goods including VAT, excludingone of delivery and transport costs. 

2.2 Price reserved for customers resident in non-EU countries

The prices of the products that are published on the site demonocchiali.it reflect the actual sales price including VAT, excluding delivery and transport costs. The order total will be automatically calculated online by subtracting the Value Added Tax. The final invoice will reflect the exemptionone VAT 

2.3 Import taxesone

Shipments destined outside the European Community are exempt from VAT (Value Added Tax) but are subject to import taxes.one (DDU – Delivery Duties Unpaid) based on regulationone internal of each state.

The payment of these import taxesone (DDU) are the exclusive responsibility and responsibility of the end customer. 

The prices of the products published on the site demonocchiali.it reflect the actual sales price including VAT of the goods which DOES NOT include import taxesone (based on regulationone internal of each state). At the time of purchase the system will separate the VAT from the total amount if it is not due.

3 – Shipping informationone 

3.1 Shipping costsone - Italy

Shipments to Italy are made via GLS courier or other courier of equal reliability at discretionone di Big Line sas. 

Shipping costsone they can be calculated using the appropriate form on the page relating to payment and completionone of the order. 

Shipping timesone depend on the geographical location of destinationone of the goods. Generally all shipments to Italy arrive within 24/48 hours from the day the shipment was madeone (excluding public holidays). 

Delivery times for Europe are between 48 and 72 hours from the shipping dateone (excluding public holidays).

Orders received during the weekend and on Italian national holidays for example starting from Friday evening at 18.00 CET until Monday at 8.30 CET will be shipped on the working day in Italy following the order. What has been expressed so far does not apply to order proposals made by bank transfer where the credit notification from the bank is awaited. 

Delivery times are however indicative and not binding. 

SHIPPING COSTSONE:

  • ITALY (Excluding Livigno) €6,90

3.2 Shipping costsone - Abroad

Shipments abroad are made via DHL or another courier of equal reliability at discretionone di Big Line sas.

As required by the laws governing trade, all shipments of Big Line sas are accompanied by an official invoice which declares the value of the individual items in Euros. 

Shipping costsone abroad are reported in the text below:

EUROZONE 1

STATES: Netherlands, Luxembourg, Germany, Belgium, Austria

TRANSPORT COSTS:  GLS Standard 2/3 Working Days 10,00 € /  DHL Express – 1/2 Working Days €18,00

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

EUROZONE 2

STATES: France, Denmark

TRANSPORT COSTS:  GLS Standard 2/3 Working Days 12,00 € / DHL Express – 1/2 Working Day €18,00

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email. 

 

EUROZONE 3

STATES: Spain, Slovenia, Serbia, Poland, Hungary, Czech Republic, Croatia

TRANSPORT COSTS:  GLS Standard 2/3 Working Days 14,50 € / DHL Express – 1/2 Working Day €18,50

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

EUROZONE 4

STATES: Bulgaria, Estonia, Ireland, Latvia, Lithuania, Portugal, Romania, Slovakia, Sweden

TRANSPORT COSTS:  GLS Standard 2/3 Working Days 18,00 € / DHL Express – 1/2 Working Day €18,50

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

UNITED KINGDOM

STATES: United Kingdom (UK)

TRANSPORT COSTS: DHL EXPRESS – 1/2 Working Day €28,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

GREECE

STATES: Greece

TRANSPORT COSTS: DHL EXPRESS – 1/2 Working Day €19,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

SWITZERLAND

STATES: Switzerland

TRANSPORT COSTS: DHL EXPRESS – 1/2 Working Day €30,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

ZONE 5

STATES: Turkey, Norway, North Macedonia, Montenegro, Liechtenstein, Jersey, Iceland, Guernsey, Gibraltar, Bosnia and Herzegovina and 3 other regions

TRANSPORT COSTS: GLS Standard 3/4 Working Days €31,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

ZONE 6

STATES: Canada

TRANSPORT COSTS: DHL Express – 1/2 Working Day €32,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

ZONE 7

STATES: Indonesia, India, Hong Kong, China, Brunei, Bahrain, Israel, Japan, Kuwait, Malaysia and 9 other regions

TRANSPORT COSTS: DHL Express – 2/3 Working Day €53,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

ZONE 8

STATES: Egypt, South Africa, Bangladesh, Cambodia, Macau, Maldives, Oman, Pakistan, Qatar, Saudi Arabia and 51 other regions

TRANSPORT COSTS: DHL Express – 2/3 Working Day €57,00
Onecustoms duties not included (if required)

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

ZONE 9

STATES: Algeria, Angola, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Comoros and 56 other regions

TRANSPORT COSTS: DHL Express – 2/3 Working Day €78,00
Onecustoms duties not included (if required)

 

SHIPMENT TRACKINGONE: Shippingone traceable via id which will be sent via email.

 

3.3 Shipping dateone

Accepted order proposals will be shipped from Big Line Sas, at the address indicated by the customer, from Monday to Friday by 15 pm with exceptionsone  of Italian public holidays. 

3.4 Items no longer available

In the event that an item, referred to in a previous order proposal, is no longer available Big Line Sas undertakes to send a communicationone via email to the customer's address communicating the impossibility of sending the ordered goods. 

The customer can then choose to have the entire amount paid credited to their current account or credit card as quickly as possible.

3.5 Traceability of shipmentsone 

At the time of shipmentone of the order, Big Line Sas sends its Customers an email containing the number of shipmentsone supplied by GLS or another courier chosen by Big Line sas. Customers can follow the status of their order directly by following the link contained in the communication emailone.

3.6 Authorized delivery of shipmentsone 

Upon arrival of the goods, Customers are asked to carefully inspect the packagerimto affix a signature as proof of delivery of the shipmentone. The packages DEMON they are carefully packaged in brown-colored parcelsone or white with adhesive tape placed around the packageone.

If for any reason, pack itone appears tampered with or if the adhesive tape is not intact, Customers are asked to sign for receiptone with reservation, or they can refuse delivery. In the event that the delivery has been accepted with an unauthorized signature or there is evidence of tamperingone of the package, Customers are asked to immediately report the incident and contact Big Line Sas at the address info@demonocchiali.it in 5 days.

If for any reason you ship itone fails to be successfully delivered to the address provided by the Customer in the commercial contract, the package risks being returned to the sender at the Customer's expense. These amounts will be deducted from the eventual rimfee due to the Customer from Big Line Sas 

3.7 Shipment inventoryone

In case of non-delivery of the shipmentone, after the second delivery attempt, GLS automatically sends to the sender (Big Line Sas) the inventory opening dossier, which reports the reason for the non-delivery and the request for instructions for release.

Big Line Sas reserves the right to request the return of the goods 3 working days after the communicationone di Big Line of stock, in the absence of instructions from the end customer.

There is a maximum storage period of 10 days at the nearest GLS branch, storage costs are borne by the Customer.

We remind our customers that the Inventory Opening Dossier plus the cost of any redelivery/return for all national services is the responsibility of the Customer. The maximum cost to be paid by the customer for storage is €11,00.

3.8 Shipping documentsone

As required by international trade regulations, all shipments of DEMON they are sent by Zanè from the company Big Line Sas with an official invoice declaring the exact value in Euros of the items shipped. 

It is illegal to declare amounts lower than current amounts or require items to be declared as gifts. 

The customer relieves the Company Big Line Sas from any liability deriving from the issueone of incorrect tax documents due to errors relating to the data provided by the customer, beingone the customer himself is solely responsible for the correct insertionriment.

4 – Returns e rimburs 

4.1 Right of withdrawal

Pursuant to current legislation (electronic commerce 2013), the customer can exercise the right of withdrawal, returning the goods received and obtaining the rimamount of the price paid, except as indicated below. The customer who for any reasonone is not satisfied with the purchase made, has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 14 days starting from the day of receipt of the purchased good. The transport costs incurred for delivery of the product to the customer and for any return to the Company Big Line Sas I'm not rimbaggable. All transport costs for returning the products are borne by the customer who, directly or by other means, will deliver the same to the seller's domicile; all items must arrive in the same conditions as receivedone, equipped with the original packaging and any manuals and/or instruction bookletsone that are part of the packageone and the original packaging; The company Big Line Sas will accept the returned goods reserving the right to verify that the products have been returned in their original state and with the original packaging; only in this case will he send the amount paid by the customer for the purchase of the products minus the shipping costsone. To exercise the right of withdrawal the customer must contact Big Line via the methods expressed on the contact page of the site.

Within the same period, a telegram or e-mail can be sent to info@demonocchiali.it or a fax to the number 0445/319279 or registered letter with acknowledgment of receipt confirming the manifest withdrawal. We will therefore proceed to rimcollect the amounts paid by the customer as soon as possible, and in any case within 14 days from the date of receiptone of communicationone above, withholding only the amount of shipping costsone, which will remain definitively the responsibility of the customer. The right of withdrawal applies only to goods intact at the time of returnone WITH RED LABEL DEMON STILL ATTACHED AND INTACT AND WITH THE PLASTIC SEAL AS PER THE ORIGINAL PACKAGING. If for any reason it had been rimbones it will no longer be possible to return the product.

Consult the guide: EASY RETURN for more information (click here)

Permissions: 

By filling in the appropriate space on the website, the customer authorizes the Company Big Line Sas to use their credit card for the total amount highlighted as the cost of the purchase made online. The whole procedure is done via connectionsone protected directly connected to the company that owns and manages the online payment service, to which the Company Big Line Sas cannot log in. Should the customer exercise the right of withdrawal, as articulated in these general conditions, the amount from rimBorsare will be credited to the same credit card.

5 – Site policy 

5.1 Online articles and images 

Big Line Sas declines any responsibility regarding the possibility that, due to a particular configurationone of the computer used by the Customer or its malfunction, the colors of the products visualdisplayed on the site present slight differences compared to the original ones. 

The images and text contained on the site demonocchiali.it on any of its pages are the property of Big Line Sas

Any use not authorized by express consent from Big Line Sas will be prosecuted according to the law.

For more information you can contact: info@demonocchiali.it 

5.2 Availability of items

The assorttimento present on demonglasses.it reflects the exact availability of each item by color. The website is in fact connected to the warehouse it belongs to Big Line Sas

Once the order proposal has been received, the Orders department Big Line Sas reserves the right to confirm the availability of the purchased items, verify the validity of the transactionone and to verify the details of previous transactions carried out by the Customer on demonglasses.it.

In the event that the ordered items are not available, or if for some reason the order cannot be processed as per the Customer's request, the Orders office Big Line Sas will promptly communicate thisone to the Customer at the email provided to us.

5.3 Legal Terms

 This notice contains the legal terms and conditions that govern the site demonglasses.it.

 

By accessing the site demonocchiali.it users undertake to accept and agree to comply with all the conditions contained in this declarationone.

 

Big Line Sas reserves the right to ask Users who do not accept or do not intend to comply with these terms, to refrain from using the website demonglasses.it.

Access to the site and related services is intended solely for personal use.

 

La visualizzazione Site demonocchiali.it.provides Customers with information on the products offered together with the possibility of purchasing them.

5.4 Ownership/Copyright & Trademark

demonglasses.it and all its contents are the property of Big Line Sas This includes documentationone, images, fonts, designs, music, software, codes and format scripts. The material contained on the website is protected by copyright.

 

Any you playone, alterationsone, transmittedone, publicationsone or redistributionsone to third parties, for commercial or non-commercial purposes, is strictly prohibited without the express written consent provided by Big Line Sas

Big Line Sas prohibits the use of the content or trademarks present on the site for any other purpose or purpose other than those mentioned above.

5.5 Commercial policy

 

Big Line Sas reserves the right to refuse an order proposal in the event that its bank is unable to receive verification from the Customer's bank. Big Line Sas reserves the right to refuse order proposals that do not comply with what is contemplated on this site at any time.

 

5.6 End customers

To place orders on demonocchiali.it Customers must:

1)Be at least 18 years old. 

2) Possess the necessary requirements to be able to enter into legally binding contracts. 

3)Have a valid email address. 

5.7 Declinationsone of responsibility

Big Line Sas:

 

It publishes information on its site in order to provide a service to its customers, however it declines any responsibility regarding the possibility of any technical or factual inaccuracies and/or typographical errors for which it is foreseen, following a report.one, immediate correctionsone.

 

It also reserves the right to make corrections and changes to the site whenever it deems necessary without giving notice.

 

It declines all responsibility for any problems, damages or risks that the user may encounter while using the site

Declines any responsibility for any malfunctions related to deactivationone of cookies in the user's browser.

 

It reserves the right to rectify/reexamine the terms and conditions contained in this legal note, by updating it, whenever it deems appropriate, without any obligation to give notice. The user is required to comply with the terms contained in this legal notice, controllingone periodically any updates, changes and corrections.

 

Jurisdictionsone and competent court

 

Any dispute relating to the applicationone, executionsone, interpretationsone and violationsone of purchase contracts stipulated online via the website demonglasses.it is subject to jurisdictionone Italian; these general conditions are reported, although not expressly provided therein. The place of jurisdiction is Vicenza.

 

ASSISTANCE

The Customer Assistance Service guarantees complete pre- and post-sales assistance.