SHIPPING
You ship itone it is free for amounts over €100,00
NB The standard shipping costone it is €6,90 (Express Courier)
For payment on delivery there is a €6,00 cash on delivery service regardless of the amount.
All shipments to Italy are made via Express courier: UPS o SDA.
Shipping timesone depend on the geographical location of destinationone of the goods.
Generally all shipments to Italy are delivered within 24/48 hours from the time of shipmentone (excluding public holidays).
Every order received by 14.30pm is shipped the same day it is receivedone of the order. (Excluding orders with payment method: Bank Transfer, where you ship itone will take place after the payment has been credited)
For each shipmentone tracking code will be provided via email to be able to track the positionone of the package.
EASY EXCHANGE AND RETURN
1- You can contact us via the following channels to exercise the right to withdraw or exchange with another item: Site chat, Email Address: info@demonocchiali.it , By telephone on 0445/315537
2- Choose the formula for returning the package: You can choose whether to send the package to us independently with the courier you prefer, or at a cost of Euro 7,00 (rate valid for Italy, for foreign countries different rates will be applied based on the country) with GLS we provide collection service by appointment (Choose the day and morning/afternoon), it will be sufficient to close the box with adhesive tape and hand it over to the courier. (By agreement with the Bigline company)
* In case of product exchange, the redelivery will be €6,90 regardless of the amount of the product
**Excludedone of collections in: ZTL and Zone disadvantaged (where there will be a supplement)
3- Please wait for our receiptone for the rimbag (on the same day of receptionone, in case of return, it will be made on rimbag), or tell us the model and color with which you intend to exchange.
4- Wait for the return (in case of exchange) and have fun with the new glasses DEMON.
For more information on returns click here